Are dogs ever left unattended?

No. Dogs are supervised at all times while in our care. Daycare operates with a maximum ratio of 6 dogs to 1 carer, ensuring dogs are properly supervised throughout the day. Boarding has a live-in carer, so dogs have someone with them throughout their stay, including overnight.

Where will my dog sleep when boarding?

Boarding dogs sleep together in our living room, with comfortable beds and plenty of space to settle down for the night. We also have crates available for dogs that are crate-trained.

How many walks will my dog get?

Do you provide food?

For Boarding, please bring enough of your dog’s usual food for the entire stay. For Daycare, you can provide breakfast, lunch or dinner if your dog needs to eat while with us. Dogs are fed separately in our dedicated feeding area.

What vaccinations does my dog need?

All dogs using our Daycare, Boarding or Dog Walking services must be up to date with their vaccinations, including DHP, Leptospirosis and Kennel Cough. We’ll need proof of vaccination before your dog can join us.

Do you accept dogs that aren’t neutered?

Yes. We accept unneutered males and females, subject to suitability for the service and successful assessment where required. Females in season cannot use any of our services and can return once their season has finished.

Do you have a licence?

Yes. We are fully licensed by the London Borough of Barnet to provide dog daycare and boarding.

Do you have any qualifications?

Our founders hold Levels 2 & 3 OFQUAL-recognised qualifications in Canine Behaviour & Welfare, and our team is trained in Canine First Aid. We also have a Certified Professional Dog Groomer on the team.

Are you insured?

Yes. PetStop London is fully insured for our pet care services, including dog daycare, boarding and dog walking, with public liability and animal care cover in place.